Michael D. Hayford is Chief Executive Officer of NCR Corporation (NYSE: NCR). He is leading the enterprise technology provider’s transformation to a software-led, as a Service company.
Mike joined NCR in 2018 and launched the 138-year-old company’s digital transformation, establishing a customer-first culture focused on innovation. He has created a clear vision for the future of NCR, focusing on addressing the fundamentals of running stores, restaurants and self-directed banking. He values transparency, regularly sharing NCR’s strategy, vision and progress with the marketplace, with a focus on creating happy customers and engaged employees that fuel NCR’s success.
Prior to NCR, Mike served in several C-suite financial technology roles. He was Chief Financial Officer and corporate executive vice president of FIS, a Fortune 500 financial technology company, from 2009 until 2013. He served as president and Chief Operating Officer of Metavante Technologies, Inc., where he led a successful merger with FIS, creating the world’s largest financial technology company.
In August 2022, Mike was appointed to the President’s National Infrastructure Advisory Council (NIAC), which advises the White House on how to reduce physical and cyber risks and improve the security and resilience of the nation’s critical infrastructure sectors. He also serves on the Atlanta Police Foundation’s Public Safety First Cabinet, is campaign chair of Georgia Music Accord, sits on the Georgia Tech Advisory Board and is a member of the Woodruff Arts Center Board of Trustees. He is a Certified Public Accountant and holds an MBA from Northwestern University’s Kellogg School of Business and a bachelor of science in accounting and computer Science from the University of Wisconsin-La Crosse.
Mike previously served as a director of Endurance International Group Holdings, Inc., an IT services company specializing in web hosting; on the board of West Bend Mutual Insurance Company, where he chaired the Audit Committee; and on the University of Wisconsin-La Cross Foundation.
David Wilkinson is the current president of NCR Commerce and the CEO-designee for NCR Voyix.
David is responsible for creating and executing NCR’s overall vision and strategy for the retail and hospitality industries. He is focused on helping retailers and restaurants transform, connect and run their technology platforms. NCR is investing in our customers’ success by leveraging the NCR Commerce Platform and world-class services and support to run the entire operation from the back office to the front end. NCR’s solutions accelerate the transformation of stores and restaurants around the world, helping them manage their operations more efficiently to deliver a consistent consumer experience.
David was chosen by the NCR Board of Directors as CEO-designee for his deep experience in our business, proven leadership through the development of his own teams, and exceptional amount of care for our customers, employees and communities. He will continue to work with NCR leadership and serve in his current roles while simultaneously building out NCR Voyix’s leadership team.
David’s energy and passion, coupled with a strong customer focus, have created a foundation for success. David spent the past 12 years in various roles at NCR, most recently leading the global Retail team. During his tenure, he held various positions, from leading the Global Retail Sales organization to running the cloud POS start-up within NCR, leading the Emerging Industries team to focusing on NCR’s channel business.
With nearly 30 years of experience, David has helped many IT and telecom companies expand beyond their traditional business models. He has a proven track record of growing existing business models as well as innovating new ones to fill strategic gaps and accelerate profitability. Prior to joining NCR, David held various leadership positions at leading IT and telecom firms including Avaya, Nortel and Verizon.
In addition to his current duties, David is also a member of the Board of Trustees for the NCR Foundation, is a board member for Junior Achievement of Georgia and serves on the board of directors of the National Retail Federation (NRF).
David has a business administration degree in finance and marketing from Stephen F. Austin State University and an MBA from the University of Texas at Arlington. David currently resides in Milton, Georgia, with his wife and daughter.
Eric is a seasoned executive with extensive experience leading high-growth technology businesses on a global stage, developing innovative solution portfolios, and building high performance leadership teams. He has an exceptional track record of execution and driving for results while leading successful market transitions and business turnarounds. Eric has a strong reputation for inspiring teams, fortifying business operations, and directing astute product and go-to-market strategies delivering sustainable results.
In January of 2023 Eric assumed responsibility for the Retail Business Unit and the Engineering & Technology functions serving both Retail and Hospitality. From 2019 to 2023 Eric was responsible for Global Retail Sales and Field Operations. He joined NCR Corporation in December 2016 where he led the North American Retail business. Prior to NCR, Eric held various Business Unit (BU) leadership roles at Cisco Systems over eight years. His last role at Cisco was Vice President of Product Management and Go-To-Market for the Network Function Virtualization (NFV) BU. Prior to moving into the Software Defined Networking space, Eric was the Vice President and General Manager of the Hosted Collaboration Solution Business Unit.
Prior to joining Cisco, Eric was the Vice President Americas sales at Polycom where he was charged with transforming the Go-To-Market model. Before Polycom, Eric spent over eleven years at Nortel Networks where he held numerous executive leadership positions across sales, marketing, business development, product management, and corporate finance. Eric began his career journey at DSC Communications with roles in Corporate Strategy, Sales, and Marketing Operations. He holds a BBA in Marketing & Finance from Stephen F. Austin State University, a MBA from the University of Texas at Dallas, and studied technology leadership, innovation, and change in high tech companies at the London Business School as part of an Executive Leadership development program.
Eric is married with two children in college and lives in McKinney Texas. He is an avid outdoorsman, enjoys early morning workouts and golf. Eric serves his community through his Church and serving on the American Heart Association Cotes du Coeur executive leadership team in Dallas Texas.
Lindsay is currently Vice President, Hospitality Product Management at NCR. She is the head of product management for NCR’s restaurant technology business, and manages all software, hardware, and services offerings for NCR’s restaurant customers. Lindsay and her team are focused on driving innovation and transformation across the product suite, which includes solutions for omnichannel ordering and payments, back-office management, data strategy and analytics, consumer engagement, and kitchen management. Lindsay is also the Vice Chair of the Women in NCR business resource group, and is a member of NCR’s Operating Leadership team, a key set of top NCR leaders that work together to execute NCR’s strategy, drive growth, and enable NCR to become more effective and efficient.
Lindsay joined NCR from American Express, where she held a number of leadership positions across product management, product marketing, growth marketing, and corporate strategy. Most recently she was Vice President, Partner Marketing, US Small & Medium Enterprise (US SME), and was responsible for driving small business credit card and loan customer acquisition and engagement with co-branded credit card partners (Amazon, Delta, Marriott, Lowe’s, Hilton) and 50+ affiliate partners. Prior to leading partner marketing for US SME, Lindsay was Vice President, Paid Media & Partnerships, US SME, where she led Amex’s small business paid and organic search customer acquisition channels in addition to the affiliate marketing channel. Prior to her marketing leadership roles, Lindsay was Vice President and head of product management and product marketing for Amex Advance, a new business for American Express that focused on leveraging American Express data and data science capabilities to help companies improve their marketing effectiveness. Lindsay began her American Express career in their internal strategy consulting group, the Strategic Planning Group.
Lindsay joined American Express after completing a dual MBA/Masters in Industrial and Labor Relations at Cornell University. Prior to graduate school, Lindsay was a General Manager for a national restaurant group.
Lindsay lives in Atlanta with her husband, two daughters, and her dog, Ladybug.
As President and General Manager of Banking for NCR Corporation, Frank is responsible for developing and driving the successful execution of the vision and strategy for NCR’s banking organization.
A seasoned leader known for his authenticity and customer engagement, Frank has extensive experience including infrastructure transformation, customer experience, sales and As a Service solutions. NCR is the leader in providing tech and infrastructure solutions that simplify and run self-directed banking operations. Frank and his team are dedicated to an innovative, digital-first strategy to keep financial institutions at the forefront of digital, branch and self-service and that provides a consistent customer experience. Frank joined NCR in 2018 as the as Senior Vice President of Global Financial Services Sales where he led the NCR Banking Sales team to achieve operational excellence, maintain forecast accuracy and revenue maximization, and success in the market.
Prior to NCR, Frank served as President, Customers & Markets for Dell EMC’s Infrastructure Solutions Group. In this role, he was the principal liaison between the sales organization and global customers, strategic markets and other external stakeholders to sell solutions worldwide at the highest level. He previously served as President, VCE (Virtual Computing Environment), a division of EMC, driving global operations and customer experience. Frank has held a variety of leadership roles during his career, including finance, customer service, IT, product development, marketing and manufacturing, before moving into sales and organizational leadership roles.
Brian Webb-Walsh is NCR’s executive vice president finance and CFO-designate for NCR Voyix.
Brian was most recently the CFO for UPS' international, healthcare and supply chain solutions businesses. Prior to UPS he spent nearly 5 years as executive vice president and CFO of Conduent Incorporated, a technology-led business process services company that spun out of Xerox Corporation in 2017. Before Conduent, he spent 19 years in various roles with Xerox including divisional CFO and corporate roles.
Brian holds a bachelor's degree in management from the State University of New York at Geneseo, an MBA from Rochester Institute of Technology, and a master’s degree in accounting from George Washington University.